Shopping Cart

Your cart is empty

Continue Shopping

Willow Terms & Conditions

 

SECTION ONE: Online sale of products


1. These terms
1.1 What these terms cover. These are the terms and conditions on which we supply online products to you.

1.2 Why you should read them. Please read these terms carefully before you submit your order to us. These terms tell you who we are, how we will provide products to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.


2. Information about us and how to contact us
2.1 Who we are. We are Willow Academy Limited a company registered in England and Wales. Our company registration number is 12473568 and our registered office is at 33 Sandlewood Farm Back Road, Wisbech, Cambridgeshire, United Kingdom, PE13 4JW.

2.2 How to contact us. You can contact us by emailing our customer service team at orders@willow.academy.

2.3 How we may contact you. If we have to contact you, we will do so by telephone or by writing to you at the email address you provided to us in your order.

2.4 "Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.


3. Our contract with you
3.1 How we will accept your order. Our acceptance of your order will take place when we email you to accept it, at which point a contract will come into existence between you and us.

3.2 If we cannot accept your order. If we are unable to accept your order, we will inform you of this in writing and will not charge you for the product. This might be because the product is out of stock, because of unexpected limits on our resources which we could not reasonably plan for, because we have identified an error in the price or description of the product or because we are
unable to meet a delivery deadline you have specified.

3.3 Your order number. We will assign an order number to your order and tell you what it is when we accept your order. It will help us if you can tell us the order number whenever you contact us about your order.

 

4. Our products
4.1 Products may vary slightly from their pictures. The images of the products on our website are for illustrative purposes only. Although we have made every effort to display the colours accurately, we cannot guarantee that a device's display of the colours accurately reflects the colour of the products. Your product may vary slightly from those images.

4.2 Product packaging may vary. The packaging of the product may vary from that shown in images on our website.

 

5. Your rights to make changes
If you wish to make a change to the product you have ordered please contact us. We will let you know if the change is possible. If it is possible we will let you know about any changes to the price of the product, the timing of supply or anything else which would be necessary as a result of your requested change and ask you to confirm whether you wish to go ahead with the change. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the contract (see clause 8- Your rights to end the contract).

 

6. Our rights to make changes
6.1 Minor changes to the products. We may change the product:
(a) to reflect changes in relevant laws and regulatory requirements; and
(b) to implement minor technical adjustments and improvements, for example to address a security threat. These changes will not affect your use of the product.

6.2 Updates to digital content. We may update or require you to update digital content, provided that the digital content shall always match the description of it that we provided to you before you bought it.

 

7. Providing the products
7.1 Delivery costs. The costs of delivery will be as displayed to you on our website.

7.2 When we will provide the products. During the order process we will let you know when we will provide the products to you. We will deliver them to you as soon as reasonably possible and in any event within 30 days after the day on which we accept your order.

7.3 We are not responsible for delays outside our control. If our supply of the products is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any products you have paid for but not received.

7.4 If you are not at home when the product is delivered. If no one is available at your address to take delivery and the products cannot be posted through your letterbox, we will leave you a note informing you of how to rearrange delivery or collect the products from a local depot.

7.5 If you do not re-arrange delivery. If you do not collect the products from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot we will contact you for further instructions and may charge you for storage costs and any further delivery costs. If, despite our reasonable efforts, we are unable to contact you or rearrange delivery or collection we may end the contract.

7.6 When you become responsible for the goods. A product which is goods will be your responsibility from the time we deliver the product to the address you gave us.

7.7 When you own goods. You own a product which is goods once we have received payment in full.

 

8. Your rights to end the contract
8.1 You can always end your contract with us. Your rights when you end the contract will depend on what you have bought, whether there is anything wrong with it, how we are performing and when you decide to end the contract:

(a) If what you have bought is faulty or misdescribed you may have a legal right to end the contract (or to get the product repaired or replaced or a service re-performed or to get some or all of your money back), see clause 10;

(b) If you want to end the contract because of something we have done or have told you we are going to do,see clause 8.2;

(c) If you have just changed your mind about the product, see clause 8.3. You may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions and you will have to pay the costs of return of any goods;

(d) In all other cases (if we are not at fault and there is no right to change your mind), see clause 8.6.

8.2 Ending the contract because of something we have done or are going to do. If you are ending a contract for a reason set out at (a) to (c) below the contract will end immediately and we will refund you in full for any products which have not been provided and you may also be entitled to compensation. The reasons are:

(a) we have told you about an upcoming change to the product or these terms which you do not agree to;

(b) we have told you about an error in the price or description of the product you have ordered and you do not wish to proceed; or

(c) there is a risk that supply of the products may be significantly delayed because of events outside our control

8.3 Exercising your right to change your mind (Consumer Contracts Regulations 2013). For most products bought online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.

8.4 When you don't have the right to change your mind. You do not have a right to change your mind in respect of:

(a) products sealed for health protection or hygiene purposes, once these have been unsealed after you receive them; and

(b) any products which become mixed inseparably with other items after their delivery.

8.5 How long do I have to change my mind?
You have 14 days after the day you (or someone you nominate) receives the goods, unless your goods are split into several deliveries over different
days. In this case you have until 14 days after the day you receives the last delivery to change your mind about the goods.

8.6 Ending the contract where we are not at fault and there is no right to change your mind. Even if we are not at fault and you do not have a right to change your mind (see clause 8.1), you can still end the contract before it is completed, but you may have to pay us compensation. A contract for goods is completed when the product is delivered and paid for. If you want to end a contract before it is completed where we are not at fault and you have not changed your mind,
just contact us to let us know. The contract will end immediately and we will refund any sums paid by you for products not provided but we may deduct from that refund reasonable compensation for the net costs we will incur as a result of your ending the contract

 

9. How to end the contract with us (including if you have changed your mind)
9.1 Tell us you want to end the contract. To end the contract with us, please let us know by doing one of the following:

(a) Email. Email our customer services team at orders@willow.academy. Please provide your name, home address, details of your booking and, where available, your phone number and email address.

(b) By post. Write to us at that address, including details of what you bought, when you ordered or received it and your name and address.

9.2 Returning products after ending the contract. If you end the contract for any reason after products have been dispatched to you or you have received them, you must return them to us. You must either return the goods in person to where you bought them, post them back to us at 4 South Brink, Wisbech, Cambridgeshire PE13 1JA or (if they are not suitable for posting) allow
us to collect them from you. If you are exercising your right to change your mind you must send off the goods within 14 days of telling us you wish to end the contract.

9.3 When we will pay the costs of return. We will pay the costs of return:

(a) if the products are faulty or misdescribed;

(b) if you are ending the contract because we have told you of an upcoming change to the product or these terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong; or
In all other circumstances (including where you are exercising your right to change your mind) you must pay the costs of return.

9.4 What we charge for collection. If you are responsible for the costs of return and we are collecting the product from you, we will charge you the direct cost to us of collection.

9.5 How we will refund you. We will refund you the price you paid for the products including delivery costs, by the method you used for payment. However, we may make deductions from the price, as described below.

9.6 Deductions from refunds if you are exercising your right to change your mind. If you are exercising your right to change your mind:

(a) We may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the goods, if this has been caused by your handling them in a way which would not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.

(b) The maximum refund for delivery costs will be the costs of delivery by the least expensive delivery method we offer. For example, if we offer delivery of a product within 3-5 days at one cost but you choose to have the product delivered within 24 hours at a higher cost, then we will only refund what you would have paid for the cheaper delivery option.

9.7 When your refund will be made. We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then your refund will be made within 14 days from the day on which we receive the product back from you or, if earlier, the day on which you provide us with evidence that you have sent the product back to us. For information about how
to return a product to us, see clause 9.2.

 

10. If there is a problem with the product
10.1 How to tell us about problems. If you have any questions or complaints about the online products, please contact us. You can write to us at Willow Hair & Beauty, 4 South Brink, Wisbech, Cambridgeshire PE13 1JA.

10.2 Your obligation to return rejected products. If you wish to exercise your legal rights to reject products you must either return them in person to where you bought them, post them back to us or (if they are not suitable for posting) allow us to collect them from you. We will pay the costs of postage or collection. Please call customer services or email us for a return label or to
arrange collection.

 

11. Price and payment
11.1 Where to find the price for the product. The price of the product (which includes VAT) will be the price indicated on the order pages when you placed your order. We take all reasonable care to ensure that the price of the product advised to you is correct. However please see clause 11.3 for what happens if we discover an error in the price of the product you order.

11.2 We will pass on changes in the rate of VAT. If the rate of VAT changes between your order date and the date we supply the product, we will adjust the rate of VAT that you pay, unless you have already paid for the product in full before the change in the rate of VAT takes effect.

11.3 What happens if we got the price wrong. It is always possible that, despite our best efforts, some of the products we sell may be incorrectly priced. We will normally check prices before accepting your order so that, where the product's correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the product's correct price at your order date is higher than the price stated to you, we will contact you for your
instructions before we accept your order.

11.4 When you must pay and how you must pay. We accept payment with Paypal when you order the product through our website www.willowacademy.com

 

12. Our responsibility for loss or damage suffered by you
12.1 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.12.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so.

This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the products including the right to receive products which are: as described and match information we provided to you and any sample or model seen or
examined by you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care and, where installed by us, correctly installed and for defective products under the Consumer Protection Act 1987

12.3 We are not liable for business losses. We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. The Willow Efile Drill Bit Kit is for professional use only and must only be used by nail technicians that hold the relevant electric file qualification required by your insurance.

 

13. How we may use your personal information
13.1 How we may use your personal information. We will only use your personal information as set out in our www.willowacademy.com/privacy-policy.

 

14. Other important terms
14.1 We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation.

14.2 Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.

14.3 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

14.4 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For
example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.

14.5 Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.

 

SECTION TWO: Training Courses

 
1. These terms
1.1 What these terms cover. These are the terms and conditions on which we supply our Training Courses to you.

1.2 Why you should read them. Please read these terms carefully before you attend a Training Course. These terms tell you who we are, how we will provide services to you, how you and we may change or end the contract, what to do if there is a problem and other important information. If you think that there is a mistake in these terms, please contact us to discuss.

 

2. Information about us and how to contact us
2.1 Who we are. We are Willow Academy Limited a company registered in England and Wales. Our company registration number is 12473568 and our registered office is at 33 Sandalwood Farm Back Road, Wisbech, Cambridgeshire, United Kingdom, PE13 4JW.

2.2 How to contact us. You can contact us by emailing our customer service team at orders@willow.academy

2.3 How we may contact you. If we have to contact you, we will do so by telephone or by writing to you at the email address you provided to us in your order.

2.4 "Writing" includes emails. When we use the words "writing" or "written" in these terms, this includes emails.

 

3. Our contract with you: booking
3.1 The company will not reserve a place on any training course until either full payment, or a deposit has been received and the booking confirmed by the company via an email.

3.2 By booking on a training course with a deposit payment, or full payment, you acknowledge that you have read and understood the terms and conditions herein.

3.3 The company reserves the right to decline any application for enrolment onto any training course without providing reasons.

3.4 To be enrolled onto any course, the client must be able to understand, read and write in English.

3.5 If there are any pre-requisites for a particular course, by booking on that course the student warrants that they fulfil all of these pre-requisites. Refunds will not be given where the client has failed to meet the pre-requisites, or the students has falsely declared that they meet the pre-requisites.

3.6 All courses include access to manuals Willow Manuals.

3.7 The company will do everything it can to accommodate your training dates. If no reasonable date can be confirmed, you may lose your deposit, and this is solely down to the digression of the company.

 

4. Our Training Courses
4.1 Training Courses may vary slightly from their description: The description of the Training Course on our website are for illustrative purposes only. Although we have made every effort to include details accurately, we cannot guarantee that the Training Course will cover everything. Your Training Course may vary slightly from the description.

 

5. Your rights to make changes
If you wish to make a change to the booking you have made please contact us. We will let you know if the change is possible. If we cannot make the change or the consequences of making the change are unacceptable to you, you may want to end the contract.

 

6. Providing the Training Courses
6.1 We are not responsible for delays or cancellations outside our control. If our supply of the Training Course is delayed by an event outside our control then we will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay. Provided we do this we will not be liable for delays caused by the event, but if there is a risk of substantial delay you may contact us to end the contract and receive a refund for any services you have paid for but not received.

6.2 Ending the contract because of something we have done or are going to do. If you are ending a contract for a reason set out at (a) to (e) below the contract will end immediately and we will refund you in full for any services which have not been provided. The reasons are:
(a) we have told you about an upcoming change to the Training Course or these terms which you do not agree to;
(b) we have told you about an error in the price or description of the Training Course you have booked and you do not wish to proceed;
(c) there is a risk that supply of the Training Course may be significantly delayed because of events outside our control;
(d) we have suspended supply of the Training Course for technical reasons, or notify you we are going to suspend them for technical reasons, in each case for a period of more than 6 months; or
(e) you have a legal right to end the contract because of something we have done wrong.

6.3 Exercising your right to change your mind (Consumer Contracts Regulations 2013). For most Training Courses booked online you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.

6.4 How long do I have to change my mind? You have 14 days after the day we email you to confirm we accept your booking. However, once we have completed the services you cannot change your mind, even if the period is still running.

6.5 When you don't have the right to change your mind. You do not have a right to change your mind in respect of:
(a) digital products after you have started to download or stream these; and
(b) services, once these have been completed, even if the cancellation period is still running.

6.6 Ending the contract where we are not at fault and there is no right to change your mind. Even if we are not at fault and you do not have a right to change your mind, you can still end the contract before it is completed, but you may have to pay us compensation. A contract for goods or digital content is completed when the product is delivered, downloaded or streamed and
paid for. If you want to end a contract before it is completed where we are not at fault and you have not changed your mind, just contact us to let us know. The contract will end immediately and we will refund any sums paid by you for services not provided but we may deduct from that refund (or, if you have not made an advance payment, charge you) reasonable compensation for
the net costs we will incur as a result of your ending the contract.

 

7. How to end the contract with us (including if you have changed your mind)
7.1 Tell us you want to end the contract. To end the contract with us, please let us know by doing one of the following:

(a) Email. Email our customer service team at education@willowacademy.com. Please provide your name, home address, details of your booking and, where available, your phone number and email address.
(b) By post. Write to us at that address, including details of what you bought, when you ordered or received it and your name and address.

7.2 How we will refund you. We will refund you the price you paid for the Training Course by the method you used for payment. However, we may make deductions from the price, as described in clause 6.6. 

7.3 When your refund will be made. We will make any refunds due to you as soon as possible.

 

8. Our rights to end the contract
8.1 We may end the contract if you break it. We may end the contract for a product at any time by writing to you if you do not make any payment to us when it is due and you still do not make payment within 7 days of us reminding you that payment is due;

8.2 You must compensate us if you break the contract. If we end the contract in the situation set out in clause 8.1 we will refund any money you have paid in advance for Training Course we have not provided but we may deduct reasonable compensation for the net costs we will incur as a result of your breaking the contract.

 

9. If there is a problem with the product
9.1 How to tell us about problems. If you have any questions or complaints about the Training Course, please contact us. You can write to us at Willow Hair & Beauty, 4 South Brink, Wisbech, Cambridgeshire PE13 1JA.

 

10. Payment and bookings
10.1 All courses require that you pay the course fee in full in order to make a booking.

10.2 All course payments are non-refundable. However, if the Company cancels the course, the Company will offer you an alternative date.

10.3 The company are unable to allow customers to start a training course unless course fees have been paid in full.

10.5 Course certificates will only be issued on the successful completion of the course and all outstanding fees relating to the course have been settled in full.

10.6 All payments are non-transferable unless agreed with Willow under certain circumstances. (See points 11.1 and 11.2 below) 

10.7 All bookings are for the location stated and are not transferable to an alternative location.

 

11. Cancellations and rescheduling
11.1 The company will not accept cancellations or rescheduling requests by phone. If the client wishes to cancel or reschedule a training course they must inform the company via email to tori@willow.academy. The company will allow only one rescheduling per course under the terms shown below.

11.2 If the student desires to reschedule training 14 days or more before the start date of the course a date can be rearranged via email to tori@willow.academy. The rescheduled date will need to be mutually agreed. If no date can be reasonably agreed, the client will lose their course fee.

11.3 If the student desires to reschedule training less than or 7 days prior to the course, the reschedule will be treated as a cancellation. 

11.4 The company reserves the right to cancel, re-schedule or vary any course or part of a course for reasons beyond its control, including changes in regulations. If this were to happen and the student is unable to meet the new schedule the company will refund money paid for the course.

11.5 Should the company cancel a training course the company will not be liable for any costs incurred as a result, including loss of earnings or any other associated and, or consequential costs.

11.6 Only under exceptional circumstances, such as bereavement, will the company consider wavering their cancellation and rescheduling terms. This decision will be at the sole discretion of the company and educator.

 
12. Our responsibility for loss or damage suffered by you
12.1 We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales process.

12.2 We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Training Course.

12.3 We are not liable for business losses. We have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

 

13. General
13.1 Whilst the student is on the company/educator’s premises or any other premises where the course is held, they are obliged to abide by Health and Safety rules. Where a student is disruptive to other delegates, breaches health and safety guidelines or endangers themselves or others, the company/educator reserve the right to ask the student to leave the premises, or the company has the right to terminate the training course immediately. Students that are asked to leave the course, or whose actions result in the termination of a course, will not be entitled to a refund.

13.2 The company does not accept responsibility or liability for loss or damage to any customers belongings, person or those of the models they may provide whilst the client is on the companys premises or any other site where the course is being conducted.

13.3 If the student does not adhere to the course training times as they appear on the confirmation email sent by the company, thereby causing significant delays to the trainer, the company/educator, at its sole discretion, has the right to terminate the course immediately with no refund payable.

13.4 The student is to ensure that all models provided for training purposes are over the age of 16 (sixteen) years old, as younger models would invalidate insurance. Under such circumstances, the company would be obliged to terminate the course with no refund payable.

13.5 We recommend that the client acquire student insurance for their practical training day. Student insurance is available via the ABT website unless you already hold full insurance.

13.6 The company is not liable or responsible for the information or terms and conditions held on any third party website. Please note that any transactions (communications or otherwise) that occur between you and ABT are not the responsibility of the company and cannot be construed as such.


14. Certification
14.1 Course certificates are issued from the company’s head office within 0-15 (fifteen) working days of successfully completing your course. 

14.2 The course material incorporates tests, which you are required to pass to complete your theoretical.

14.3 You must have completed your theoretical tests whilst attending your practical training. Failure to do so could result in the rescheduling of the course, and subject to our rescheduling costs.

14.4 On the day of your practical training, on completion, you must demonstrate to your tutor that you have a good understanding on how to carry out a similar treatment on your own.

14.5 If the tutor decides that you would benefit from addition practice or training, the company reserves the right to withhold the issuing of a certificate until a successful practical demonstration is undertaken. Students who are unsuccessful on the day of the practical training will be offered the opportunity to re-sit the practical exam at a later date. 

14.6 Students who fall into this category may be asked to pay an additional £50 (fifty pounds) to cover the costs required to re-assess their practical standards. If after re-sitting the practical exam the student is still unable to demonstrate a satisfactory standard they will not be issued a certificate and will have to re-take the course at a later date, if they so wish.

14.7 Certain courses require the client to submit 3 examples of treatments they have carried out after the completion of their training course. This is in the form of a case study, comprising a written account of the treatment with accompanying pictures, to enable the tutor to assess the students grasp of the training received. This is an integral part of the certification process and the client must pass the tutors assessment to be awarded a certificate.

 

15. How we may use your personal information
15.1 How we may use your personal information. We will only use your personal information as set out in our www.willowacademy.com/privacy-policy.

 

16. Disclaimer
16.1 Attendance of the student on a training course, and the issuing of a formal qualification certificate on completion, does not provide any guarantee of workmanship, performance, quality or status of the client during future endeavours.

16.2 All information provided is given in good faith and the company will not be held responsible for actions taken by the client/student, or any other individual or organisation as a result of the information provided during the training course.

16.3 The company’s training material cannot be relied upon for legal interpretation. Neither the company nor its employees, trainers or consultants can accept responsibility for the actions of clients, or those of other people reading the course material, or responsibility for any loss incurred as a result of relying on the course material.

 

17. Copyright 
17.1 All intellectual property rights remain the property of the company and any copies made of course materials, booklets, videos or training aids will be an infringement of copyright unless agreed in writing by the company.

 

18. Other important terms
18.1 We may transfer this agreement to someone else. We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

18.2 Nobody else has any rights under this contract. This contract is between you and us. No other person shall have any rights to enforce any of its terms.

18.3 If a court finds part of this contract illegal, the rest will continue in force. Each of the paragraphs of these terms operates separately. If any court or relevant authority decides that any of them are unlawful, the remaining paragraphs will remain in full force and effect.

18.4 Even if we delay in enforcing this contract, we can still enforce it later. If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. For
example, if you miss a payment and we do not chase you but we continue to provide the products, we can still require you to make the payment at a later date.

18.5 Which laws apply to this contract and where you may bring legal proceedings. These terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts. 

 

Klarna

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer you the following payment options. Payment is to be made to Klarna:

  • Pay in 3

  • Pay Later

Further information and Klarna’s user terms you can find here. General information on Klarna can be found here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarnas privacy statement.