Because it’s an overhead extractor, the Willow Pro Extract sits in a much more strategic (and visible) place than a standard tabletop collector - and that’s something to be mindful of. It may sit between you and your client. It will be closer to your ears, so the sound will feel more present (it's rated at 70-80 decibels, like a hairdryer).It requires careful positioning - this isn’t a plug-and-play setup. Your hand orientation, arm rest height, posture, and personal techniques will all affect how you set it up. It’s not a one-size-fits-all position - and that’s why it’s so important to play around with the head and arm. Some nail techs find overhead works best, while others prefer it slightly to the side and tilted. Experiment to find your perfect zone - because positioning is key to proper extraction.

Let’s be practical: no system can capture 100% of dust - just like your home hoover doesn’t leave your floor spotless in one pass.You will still see some fallout - that’s totally normal. But here’s the important part:

The dust you see settling is not the harmful dust you should be worried about.
That ultra-fine, breathable dust? That's what the Willow Pro Extract is built to eliminate. We always recommend working with a disposable desk mat to catch any visible fall-out dust and make clean-up quick and easy after removals. Your extractor handles the invisible threat - your mat helps keep your surface tidy.

Most traditional nail dust collectors aren’t truly extractors - they draw dust down, collect it, and often recirculate particles back into your workspace. This can make them feel effective visually but less protective from a respiratory standpoint.The Willow Pro Extract pulls dust sealed away from your face, traps it in a sealed HEPA H13 filter, and contains it until you clean or replace it.

In the early days, it can be hard to see the difference - especially when you're used to seeing dust being collected on a surface. But trust the process:

• Don’t open the filter head too soon.
• Busy techs should clean it weekly.
• Quieter techs or those using lighter products can clean less frequently.
• When it’s time to empty it… you'll be shocked at how much it’s collected.

Because of hygiene and contamination reasons, the Willow Pro Extract is non-refundable - once a filter has been exposed to your workspace, it can’t be resold. That's why we encourage you to try it out first where possible:

• Some Willow Educators may have one in-salon - reach out to see if you can book a test session.
• Or come and try it at Willow HQ to see how it feels in your own hands.

The Willow Pro Extract is a powerful, purpose-driven tool that’s made for techs who care deeply about their health and their working environment. But it does require a mindset shift and a little bit of setup adjustment.If you're willing to tweak your positioning, trust the filtration, and let the extractor do its job - this could be the best investment you ever make for your long-term safety and professionalism.So, is it for you?
If you’re ready to stop chasing dust and start extracting it where it matters - we think so.